its a pure disgrace sucking people in to a photo style licence scheme ,when mine was changed 10 years ago there was no notice mention or leaflets about future cost and fee…if I have known this I would have kept the original licence ..10 years later and every 10 years on getting rip off ..its is despicable emoral leading people up the garden path and making millions in the process, pure greed on the government dvlc and selling details and pocketing 15 million pounds …
after speaking with your call centre staff and asking about the two parts of licence and a possible fine of a 1000 pounds “you either got a licence ” ” or haven’t” its all a bit woollier and madness chief executive ..
what I’m looking for on this occasions that you wave the outrageous fee..as a loan parent on tax credits working and trying to keep a small car on the road and would have to pay out for new photos and postage and a possible fee at post office …
would be most grateful sXXXXX FXXXXXXXX
look forward to hearing from you …
WHAT THEY SENT BACK
Dear Mr FXXXXXXXX,
Thank you for your email of 30 December to Oliver Morley, the Chief Executive of Driver and Vehicle Licensing Agency.
Your email is receiving attention and you will receive a full reply when we have completed our investigation.
DVLA Ministerial Correspondence
Legal, Parliamentary & Change Team | Strategy & Policy Directorate | D16 | DVLA | Swansea | SA6 7JL
GTN 1213 Ext. 8585 or 8578
(01792) 78 8585 or 78 8578
Find out about DVLA’s online services at:
AND THIS ..
Thank you for your email of 30 December 2013 to Mr Oliver Morley, Chief Executive of the
Driver and Vehicle licensing Agency (DVLA) about the fee for renewing the photograph on a
driving licence. I have been asked to reply as I have responsibility for driving licence policy.
The photocard licence was introduced in 1998 to comply with the second EC Directive on
Driving Licences. The Third Driving Licence Directive, to which all member states must comply
was introduced on 19 January 2013 and made it a legal requirement to renew the licence and
photograph every 10 years. The fee (currently £20) to cover the administration cost of
processing renewal applications for photocard licences was introduced following public
consultation and consideration by Parliament. This arrangement ensures that we are able to
continue issuing driving licences free of charge for changes of address, medical and to drivers
over the age of 70. The Agency reviews fee levels regularly to ensure that charges for all
transactions are maintained at an appropriate level. I can confirm that fee levels are currently
Periodic renewal of the driving licence is important if we are to maintain the integrity and
accuracy of the driver record. As the police increase their use of roadside electronic access to
drivers’ records, an up to date licence which can immediately link the driver to the correct driving
entitlements offers great benefits. These checks are a powerful tool in helping to counter
impersonations, where disqualified and unqualified drivers take on the identity and entitlement
of a qualified driver and continue to drive.
Failure to renew the photograph every 10 years is an offence and failure to do so could leave a
driver liable to prosecution resulting in a fine of up to £1,000.
I sympathise with your position but regret to inform you that there is no discretion to waive the
I hope this clarifies the position.
Driver and Vehicle Licensing Agency
Strategy and Policy Directorate
Phone: 01792 786767
Fax: 01792 384565
Email: russell.trowbridge- email@example.com
Our Ref: 81293
Date: 10 January 2014
Head of Driver Policy & Data Sharing